Shipping policy

Shipping Policy

Effective Date: April 27, 2026

Processing Time

All orders are processed and shipped within 1–3 business days after payment confirmation. Processing times may be extended during holidays or peak seasons.

Shipping Methods & Estimated Delivery Times

Actual delivery times may vary depending on the destination country, customs clearance, and other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method. Free shipping may be available for qualifying orders — please refer to the checkout page for details.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's official website.

Customs & Import Duties

International orders may be subject to customs duties and import taxes imposed by the destination country. These charges are the responsibility of the buyer. We recommend checking with your local customs office before placing an order.

Shipping Delays

In the event of force majeure circumstances (e.g., natural disasters, strikes, pandemics), delivery times may be affected. EmbNova will make every effort to notify affected customers and provide updated shipping information.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within 7 days of delivery with relevant photos and order details. We will assist you in filing a claim with the carrier.

Contact Us

For any shipping-related inquiries, please reach out to us:

• Email: [your-email@embnova.com]
• Website: embnova.com